If you lose power at your home or business, please call our 24-hour answering service at 1-800-927-5334 or use our myFEC Smartphone App to report.
Unfortunately, there may be a time in which you lose power at your home or business. Whenever the outage occurs, please remember to call our 24-hour answering service. Simply call 1-800-927-5334, even if the outage occurs during regular business hours. By calling the toll free number, your call will be handled by an operator that is trained to deal with your specific situation. Plus, our answering service has direct contact with every Farmers' Electric Cooperative crew in the field. By calling 1-800-927-5334, our crews can respond quicker and get power returned to you in amore timely manner.
Should you lose power at your residence or business please use the following guidelines:
- Check your breakers or fuses;
- Check, if possible, to see if your neighbors have power;
- Then, call 24-hour, toll-free number: 1-800-927-5334.
The crew in your area will be contacted and dispatched immediately to restore your service as quickly as possible.
Ever wonder how high winds can cause so many problems with power outages? Check out this short video taken by Lineman Tim Korman who works for our Co-op neighbors to the east, Macon Electric. This video was taken in December 2012.
Did you spot the arcing lines on the far left side of the video? Thanks to the Linemen who work in conditions like this to restore power! Take a look at the image below to find out the steps to restoring power (click image to enlarge).